* [Blog](https://origin-researchcenter.paloaltonetworks.com/blog) * [Palo Alto Networks](https://origin-researchcenter.paloaltonetworks.com/blog/corporate/) * [Company \& Culture](https://origin-researchcenter.paloaltonetworks.com/blog/category/company-culture/) * A Letter From Our CEO # A Letter From Our CEO [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Forigin-researchcenter.paloaltonetworks.com%2Fblog%2F2024%2F08%2Fa-letter-from-our-ceo%2F) [](https://twitter.com/share?text=A+Letter+From+Our+CEO&url=https%3A%2F%2Forigin-researchcenter.paloaltonetworks.com%2Fblog%2F2024%2F08%2Fa-letter-from-our-ceo%2F) [](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Forigin-researchcenter.paloaltonetworks.com%2Fblog%2F2024%2F08%2Fa-letter-from-our-ceo%2F&title=A+Letter+From+Our+CEO&summary=&source=) [](https://www.paloaltonetworks.com//www.reddit.com/submit?url=https://origin-researchcenter.paloaltonetworks.com/blog/2024/08/a-letter-from-our-ceo/&ts=markdown) \[\](mailto:?subject=A Letter From Our CEO) Link copied By [Nikesh Arora](https://www.paloaltonetworks.com/blog/author/nikesh-arora/?ts=markdown "Posts by Nikesh Arora") Aug 13, 2024 1 minutes [Company \& Culture](https://www.paloaltonetworks.com/blog/category/company-culture/?ts=markdown) [Points of View](https://www.paloaltonetworks.com/blog/category/points-of-view/?ts=markdown) [apology](https://www.paloaltonetworks.com/blog/tag/apology/?ts=markdown) [Black Hat](https://www.paloaltonetworks.com/blog/tag/black-hat/?ts=markdown) To our community, customers, partners and colleagues, Let me begin with a sincere apology for a recent marketing decision at an event hosted by Palo Alto Networks during Black Hat in Las Vegas. The misguided attempt to welcome guests with branded lampshade-wearing hostesses was not consistent with our values. I appreciate you not judging us on this isolated event, and I want to reassure you of our continued commitment to and celebration of inclusion and diversity. Let me be clear: what occurred was unacceptable. We could have, and should have, done better. We will do better. Please know that we have: * Investigated how the error occurred and addressed the issue within our event team and the entire marketing organization to ensure that we consistently follow our marketing guidelines. * Reinforced our brand-representation guidelines to ensure their alignment with our inclusion and diversity principles. * Established an enhanced management-review of all external-facing brand representations until further notice. We deeply appreciate your understanding and thoughtful consideration in this matter. - Nikesh Arora Chairman and CEO, Palo Alto Networks *** ** * ** *** ## Related Blogs ### [AI Security](https://www.paloaltonetworks.com/blog/category/ai-security/?ts=markdown), [Company \& Culture](https://www.paloaltonetworks.com/blog/category/company-culture/?ts=markdown), [Next-Generation Firewalls](https://www.paloaltonetworks.com/blog/network-security/category/next-generation-firewalls/?ts=markdown), [Points of View](https://www.paloaltonetworks.com/blog/category/points-of-view/?ts=markdown), [Predictions](https://www.paloaltonetworks.com/blog/category/predictions/?ts=markdown) [#### 8 Trends Reshaping Network Security in 2025](https://origin-researchcenter.paloaltonetworks.com/blog/2024/12/8-trends-network-security-in-2025/) ### [Company \& Culture](https://www.paloaltonetworks.com/blog/category/company-culture/?ts=markdown), [Interview](https://www.paloaltonetworks.com/blog/category/interview/?ts=markdown), [Points of View](https://www.paloaltonetworks.com/blog/category/points-of-view/?ts=markdown), [Predictions](https://www.paloaltonetworks.com/blog/category/predictions/?ts=markdown), [Unit 42](https://www.paloaltonetworks.com/blog/category/unit42/?ts=markdown) [#### Axios and Unit 42's Sam Rubin Discuss Disruptive Cyberattacks](https://origin-researchcenter.paloaltonetworks.com/blog/2024/12/axios-and-unit-42s-sam-rubin-discuss-disruptive-cyberattacks/) ### [Company \& Culture](https://www.paloaltonetworks.com/blog/category/company-culture/?ts=markdown), [Points of View](https://www.paloaltonetworks.com/blog/category/points-of-view/?ts=markdown) [#### The Hidden AI Risk Lurking In Your Business](https://origin-researchcenter.paloaltonetworks.com/blog/2024/09/the-hidden-ai-risk-lurking-in-your-business/) ### [Company \& Culture](https://www.paloaltonetworks.com/blog/category/company-culture/?ts=markdown), [Points of View](https://www.paloaltonetworks.com/blog/category/points-of-view/?ts=markdown) [#### AI in OT Security --- Balancing Industrial Innovation and Cyber Risk](https://origin-researchcenter.paloaltonetworks.com/blog/2024/08/ai-in-ot-security/) ### [Company \& Culture](https://www.paloaltonetworks.com/blog/category/company-culture/?ts=markdown), [Points of View](https://www.paloaltonetworks.com/blog/category/points-of-view/?ts=markdown) [#### The Promise and Perils of Building AI Into Your Business Applications](https://origin-researchcenter.paloaltonetworks.com/blog/2024/08/the-promise-and-perils-of-building-ai-into-your-business-applications/) ### [Company \& Culture](https://www.paloaltonetworks.com/blog/category/company-culture/?ts=markdown), [Points of View](https://www.paloaltonetworks.com/blog/category/points-of-view/?ts=markdown) [#### Fairness and Safety of LLMs](https://origin-researchcenter.paloaltonetworks.com/blog/2024/06/fairness-and-safety-of-llms/) ### Subscribe to the Blog! 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